Esaart ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, and services (the "Service"). By using the Service, you acknowledge the practices described in this policy.
We collect information you provide directly and information collected automatically:
We use your information to:
When you submit prompts or images for AI generation, we process this data to produce outputs. We may use third-party AI providers to power our models. Inputs and outputs may be stored to provide your generation history, support account features, and maintain or improve the Service. We do not use your content to train third-party models for purposes unrelated to providing the Service, except where you have expressly opted in or as otherwise disclosed in our data processing terms.
If you use Telegram, certain prompts, generation requests, status checks, and related metadata may be routed through our Telegram bot infrastructure and stored with thread, session, delivery, or notification context needed to provide the feature.
We use analytics and diagnostic tools to understand how the Service is used, measure feature adoption, troubleshoot failures, detect abuse, and improve reliability. This may include events such as authentication status, onboarding progress, screen views, paywall and purchase flow events, generation success or failure, notification interactions, Telegram bot and Mini App actions, and support actions.
Our analytics payloads are designed to avoid storing raw prompts, message bodies, generated content, or secrets unless needed to provide the Service, investigate abuse, or resolve a support or security issue. Where reasonably possible, we use aggregated, pseudonymous, or minimized event data.
We may share your information with:
We do not sell your personal information. We may share aggregated or de-identified data that cannot reasonably identify you.
We retain your information for as long as your account is active or as needed to provide the Service. Generation history and uploaded content may be retained according to our storage policies. You can request deletion of your account and associated data through your account settings. In some cases, deletion may be processed after a short safety or recovery window, and certain records may be retained where reasonably necessary for legal, security, fraud prevention, billing, dispute-resolution, backup, or operational reasons.
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission or storage is 100% secure. You are responsible for safeguarding your account credentials.
Depending on your location, you may have the right to:
You may also be able to request an export of certain account data from within the Service. To exercise your rights, contact us at [email protected] or through your account settings. We will respond within the timeframe required by applicable law.
The Service is not intended for users under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us and we will delete it promptly.
Your information may be transferred to and processed in countries other than your own, including the United States. We ensure appropriate safeguards (e.g., standard contractual clauses) when transferring data from the EEA, UK, or other regulated regions.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of the Service after changes constitutes acknowledgment of the updated policy to the extent permitted by law. We encourage you to review this policy periodically.
For privacy-related questions or to exercise your rights, contact us at [email protected] or through the contact form on our website.
Last updated: March 2026